LA
Lowell A

1 reviews | Active since Sept 2019

10 Sept 2019, 18:40

Irate & Unhappy!!

2 years ago(08 December 2017) to be exact, I cancelled and terminated the mtn contract i had then. I paid the total amount R3200 at the Golden Acre branch in Cape Town,which was the early termination fee due at the time i enquired and been advised by the agent i spoke to via telephone.(Very ***********, to say the least) I still have my receipt as proof of payment. I was told by the contact centre agent that i will receive a settlement letter etc., however to this day I have still received nothing. Call centres are now calling me on a daily basis, claiming that i have been handed over and I have an outstanding balance with Mtn. I blatantly refuse to pay any kind of money to people calling me. I have to say that this is very unprofessional of Mtn. This harrassing needs to STOP!!! I expect a response within 24/48 hours.

Irate Client

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