Iphone
<p> .I took an upgrade last year september and then a month after my iphone crashed and i took it in to MTN and they sent it to iphone . I did not had the phone long and could not remember my icloud account name.so mtn told me they can do nothing and i can not get another phone.this is unacceptable as i am paying the phone that i can not use.and i have to pay 11 000 rand if i want to cancell the contract.</p>
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MTN South Africa's replyOfficial
13 Jan 2017, 09:47Good day Faure,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
Kindly please contact 1555 from an MTN sim and request assistance with resetting your account.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards,
Tshepo M
REQ:***
Best regards,
MTN South Africa's reply13 Jan 2017, 09:47
Official
Good day Faure,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
Kindly please contact 1555 from an MTN sim and request assistance with resetting your account.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards,
Tshepo M
REQ:***
Best regards,