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nozipho S
1 reviews | Active since Feb 2015
09 Mar 2015, 14:48
iphone 5c blocked
i have expiriencing problems with my phone for the past week.. everytime i was told to switch on and off. its only today 09 March 2015 that im told its blocked by mtn, i dont knw the reason, because im paying every month its a contract phone. ***. they gave me a ref 12466 25 42
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MTN South Africa's replyOfficial
10 Mar 2015, 14:48Hello lwandlezi01,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Regards
Mary
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Regards
Mary
Best regards,
MTN South Africa's reply10 Mar 2015, 14:48
Official
Hello lwandlezi01,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Regards
Mary
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Regards
Mary
Best regards,