Iphone
I took a contract with an iPhone SE in June 2017. In October the phone just went off and would not charge. I handed it back with the promise it would be sent to checked out and in 7 days I would get a replacement. By December 2017 I had not heard anything so I called the call centre and they gave me a reference and said I must collect a new phone at mtn. I went to mtn at Midlands mall in pmb and they said they don't have stock. The lady promised she would phone me when she had found a phone or I could choose another iPhone. To date... nothing!!!!
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have sent the complaint to the Regional store mangers to assist. If there is no stock for the replacement of the device you may change the device for a different device with the same value as the iPhone SE i. Please visit the tore and discuss this with the manger f the store.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have sent the complaint to the Regional store mangers to assist. If there is no stock for the replacement of the device you may change the device for a different device with the same value as the iPhone SE i. Please visit the tore and discuss this with the manger f the store.
Kind Regards,
Alice van der Merwe
Best regards,