Iphone
I Have a contract with mtn. I upgraded and 3 months later the phone did not work. It has been 2 months now and still no replacement yet I am being charged every month!!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
07 Dec 2017, 13:15Good day Cathy,
Thank you for your post.
My apologies for the service you have received from us thus far and the drag in getting your query resolved.
We tried to contact you on the number you have provided on this post with no luck. This service to confirm that this matter has been resolved. The Reference number you can use at the store for to claim a new device is (R09CWR***A20). We apologies for the delayed response once more.
Ref: R09CWR***A20
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply07 Dec 2017, 13:15
Official
Good day Cathy,
Thank you for your post.
My apologies for the service you have received from us thus far and the drag in getting your query resolved.
We tried to contact you on the number you have provided on this post with no luck. This service to confirm that this matter has been resolved. The Reference number you can use at the store for to claim a new device is (R09CWR***A20). We apologies for the delayed response once more.
Ref: R09CWR***A20
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,