1 reviews | Active since Oct 2017
iPad cancellation not reflecting from MTN
I am battling to get my credits back from MTN for an i-pad which were cancelled months ago. We have been to the store and they did log a query and we have made a direct call to MTN 06/07/2018. But they still don’t pay the money back which they’ve taken off our ipad account.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
The request has been sent to the banking department to assist with the refund for R -2,100.09 to be transferred to Mr Jan H Van Zyl bank account. The reference number ***. The refund can take +-5 working days to reflect in the account.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
The request has been sent to the banking department to assist with the refund for R -2,100.09 to be transferred to Mr Jan H Van Zyl bank account. The reference number ***. The refund can take +-5 working days to reflect in the account.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,