JN
Jade N
1 reviews | Active since Apr 2013
16 Dec 2015, 06:40
Invoices not emailed
I am a new contract customer to mtn. I have registered on the my mtn contract website. For the past two months I have not received my invoices via e-mail nor can I view this online via the my mtn contract. Called the call centre and requested the invoices and nothing to date.
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MTN South Africa's replyOfficial
23 Dec 2015, 15:25Hello Jade.n,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do experience problems with the invoices that has been allocated on the main network, we have requested from the billing department to allocate the invoices and send to us once received we will send this to you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do experience problems with the invoices that has been allocated on the main network, we have requested from the billing department to allocate the invoices and send to us once received we will send this to you.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply23 Dec 2015, 15:25
Official
Hello Jade.n,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do experience problems with the invoices that has been allocated on the main network, we have requested from the billing department to allocate the invoices and send to us once received we will send this to you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do experience problems with the invoices that has been allocated on the main network, we have requested from the billing department to allocate the invoices and send to us once received we will send this to you.
Kind Regards,
Alice van der Merwe
***