CG
Caron G
1 reviews | Active since May 2010
13 Apr 2016, 07:45
Invoices never received
I have been requesting an invoice from MTN for the longest time now! I become a MTN subscriber in February and to date have not received 1 invoice despite all my emails (10) of them.<br> <br> A really SIMPLE request!
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Replies (1)
MTN South Africa's replyOfficial
13 Apr 2016, 18:06Hello Carong,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that will email the invoice dated the 13/03/2016 to *** before close of of business tomorrow.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that will email the invoice dated the 13/03/2016 to *** before close of of business tomorrow.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply13 Apr 2016, 18:06
Official
Hello Carong,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that will email the invoice dated the 13/03/2016 to *** before close of of business tomorrow.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that will email the invoice dated the 13/03/2016 to *** before close of of business tomorrow.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
Best regards,