SM
Steven M

1 reviews | Active since Jul 2011

09 Mar 2017, 19:26

Invoice Nightmare

<p>Since MTN requested emailed invoices for my account, I have not been able to get their invoices via email, or their poor ebilling website. Logged a call Ref ********** 41 to get invoices from their call centre, and still no invoice!</p> <p>Steven ********** 678</p> <p> </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply13 Mar 2017, 23:25
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that we have emailed you the invoice dated 2017-03-05, if you continue experiencing the issue with retrieving your MTN Billing documents please provide the screenshot of the error message received.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,