CC
Chad C

1 reviews | Active since Sept 2016

20 Sept 2016, 13:39

Invoice Inquiry Indignation

<p>I am applying to SARS for an import number. I have all my paperwork sorted, excpet for an invoice from MTN to prove to SARS that my cell number is real.</p> <p> </p> <p>I first contacted MTN on 16th September 2016. After several calls later (it is now the 20th September), a complaint on their site, speaking to a manager etc etc, I still just can't get an invoice out of them.</p> <p> </p> <p>I don't understand it, it baffles my brain and is affecting my business in a huge way. I feel like my hands are completely tied and the hostage taker is MTN!</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply21 Sept 2016, 07:53
Official

Thank you for your post.

We apologize for any inconvenience incurred.

We have updated the email address on all the account levels, the delivery method is now on email function.

We have resent to you the invoices and statements for September via your email address from our system side.

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,