Invoice and Itemised Billing Issue

<p>Since August 2016 I stopped receiving my invoices that I had been receiving via email between the 4 and 9th every month for the past few years.</p> <p>I have had to visit MTN stores, contact 808 call centre and even pay a visit to the HQ on 14th Avenue on more than 1 occassion.</p> <p>Each time I rueqest the invoices to be emailed and itemised billing to me and yet nobody even bothered to log a query with how ever it needed to be informing them of my problem. I did however receive the info on request.</p> <p>I was assured by a manager on December 28th that he had rectified the problem claiming that my email address had nw been loaded on the customer and subscriber level.</p> <p>It is now the 15th January and I have still not received this information.</p> <p>I don't know what else to do. I need to make a claim against the company and this just irritates my to no end to battle with MTN.</p> <p>If I stop paying my account we all know what the consequences are. What are the consequences for MTN resulting in an endless faling battle for service.</p>