Invoice and Increased cost without notification

<p>Invoice and Increased costs</p> <p>I am having tremendous issues with MTN to try and resolve my problems.</p> <p>I even went to MTN offices in various malls to try and resolve my problems but it never gets resolved. When I email them they refer me to the login website and that is where one of my problems are. I understand we are living in the electronic era and that is where customer services went down the drain totally.</p> <p>This month I received a bill way over the normal. I enquired as I mentioned before and I was told that is data usage. I have a capped data usage montly and even paid money into the account to purchase more data when depleated. Now suddenly the cost of data escalated. How on earth is that possible if you have your data capped.</p> <p>Secondly I can not view any invoices on the website. No problem reviewing my Statement but I can not see the invoices. It says download the last 3 months invoices here. But nowhere can I find the here. I have tried the Latest Explorer, Google Chrome just to mention a few. No one in the centres can assist me. The gent promised to log a complaint and then I would receive notification - I am still waiting for that a week later.</p> <p>Thanks MTN for poor service as usual</p>