JMvH
Jeanne Marie van Heerden
1 reviews | Active since Sept 2015
22 Mar 2016, 13:01
Invoice
Logged a call on the USD system ---- REQ:*** ----- on the 2016/03/01 12:45:27 and it's now the 22 March 2016. Emails sent to [Email Removed] [Email Removed] and Distell's account manager Landolph Schutz with no feedback what's so ever
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Replies (1)
MTN South Africa's replyOfficial
24 Mar 2016, 14:43Hello jmvanheerden31,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our record we note that the matter was resolved on the 2016/03/23 18:04:43
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our record we note that the matter was resolved on the 2016/03/23 18:04:43
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply24 Mar 2016, 14:43
Official
Hello jmvanheerden31,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our record we note that the matter was resolved on the 2016/03/23 18:04:43
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our record we note that the matter was resolved on the 2016/03/23 18:04:43
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,