EK
Ernest K
1 reviews | Active since Feb 2016
09 Feb 2016, 22:03
Invalid or missing sim
My contract was cut off no prior warning it was reconnected no signals its now saying invalid sim or sim missing. Now sitting no phone l have been told to reboot l dont know how many times. I have never skipped any payment but now l am sitting no phone no explanation? ?
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Replies (1)
MTN South Africa's replyOfficial
15 Feb 2016, 15:55Hello ekamambo,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have tried calling you without any luck. For further assistance please contact our customer care line on 808 toll-free from MTN number or *** chargeable from other SP's numbers
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have tried calling you without any luck. For further assistance please contact our customer care line on 808 toll-free from MTN number or *** chargeable from other SP's numbers
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Kind Regards,
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply15 Feb 2016, 15:55
Official
Hello ekamambo,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have tried calling you without any luck. For further assistance please contact our customer care line on 808 toll-free from MTN number or *** chargeable from other SP's numbers
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have tried calling you without any luck. For further assistance please contact our customer care line on 808 toll-free from MTN number or *** chargeable from other SP's numbers
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Kind Regards,
Zukiswa
REQ:***
Best regards,