Invalid Account Suspension

I apparently paid the incorrect amount to my phone bill which was less R 70.00. I paid R 1400.00 for my bill in Feb and my phone was just cut off without warning or even an SMS to tell me I had under paid by R 70.00. It is absolutely ridiculous. I have since rectified the amount outstanding after receiving the message much later that I had not paid R 70.00.

My husband has tried to phone and they refused to help him because it isn't me? It is absolutely ridiculous. I have sent emails and they have still not responded.

I would like my phone reactivated immediately as I have never EVER missed a payment and I have already ensured that I have paid the outstanding amount immediately and sent the proof through yet they cannot even take the time to enable my phone.