SM
Siwapiwe M
1 reviews | Active since Jan 2015
15 Jul 2015, 08:07
INTERNET SUSPENDED, WHY?
I just bought a 1g data bundle 2 days ago and now my internet services are suspended. I think it might a good move for me to go to CellC. I am just not a happy customer at all. Its just one obstacle after the other with MTN. I have never received such bad service from anywhere even in the restaurant of my nightmares. MTN is the worst service provider ever, it doesnt matter the industry, you are just the worst people to be with. I HATE YOU.
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MTN South Africa's replyOfficial
30 Jul 2015, 09:53Hello Swesh,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
According to our records your usage was reviewed and the data was used for internet content.You may contact our billing team and request a copy of your call data records to view your usage as the call centre is available.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Regards,
Bronwyn
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
According to our records your usage was reviewed and the data was used for internet content.You may contact our billing team and request a copy of your call data records to view your usage as the call centre is available.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Regards,
Bronwyn
REQ:***
Best regards,
MTN South Africa's reply30 Jul 2015, 09:53
Official
Hello Swesh,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
According to our records your usage was reviewed and the data was used for internet content.You may contact our billing team and request a copy of your call data records to view your usage as the call centre is available.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Regards,
Bronwyn
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
According to our records your usage was reviewed and the data was used for internet content.You may contact our billing team and request a copy of your call data records to view your usage as the call centre is available.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Regards,
Bronwyn
REQ:***
Best regards,