1 reviews | Active since Oct 2016

15 Oct 2016, 08:39

Internet service

<p>I have an uncapped internet line with mtn. Every time there is a problem with the line I have to phone and sort there problem. Today I have no internet at all and after 4 calls again I were told it is because of the throttle I'm on. I know how throttle works and it does not work to no internet. Mtn is the worst service provider ever. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply18 Oct 2016, 11:07
Official

Thank you for your post

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

The matter has been referred to the management of the relevant department for urgent attention. They will investigate and feedback to you with a way forward.

Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.

Regards

Winnie

REQ:***

Best regards,