bM
busi M
1 reviews | Active since Jul 2013
20 Feb 2016, 08:02
Internet Connection
MTN is the worse network for 2 days I couldn't connect to since they had a problem with theit network thereafter they gave out 1GB to apologise for that and they mention it would last for 60mins who can finish 1GB in 60mins that shows that they manipulate us consumers .Yesterday night the same problem started I couldn't connect it only started working this morning. MTN has affected my business I couldn't send emails on Mondays and their call centre agents are not even empathetic this just talk I am migrating to Vodacom which was first network of choice I started using MTN by default I would never encourage anyone to use that network
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MTN South Africa's replyOfficial
23 Feb 2016, 08:56Hello busi.magasela ,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the complaint has been sent to the prepaid supervisors to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the complaint has been sent to the prepaid supervisors to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply23 Feb 2016, 08:56
Official
Hello busi.magasela ,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the complaint has been sent to the prepaid supervisors to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the complaint has been sent to the prepaid supervisors to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
Best regards,