1 reviews | Active since Dec 2015
internet connection
<br> MTN is not connecting me to the internet once after i purchase one GB of data bundles its been 2 weeks now with out any connection the internet i cant do any of my internet business now I've been send a of e mails to MTN but still no resolution on the on going error <br> <br> please guys do something about this im on contract with MTN and im paying MTN every month so now i getting bad and poor service with MTN if this query has not been resolved in 14 working day im terminating this contract <br> <br> my number is *** is the one that they blocked from reaching internet but when im puting other sim cards on my device it does connect nth internet so im using other number<br> <br> my ID number : ***<br> <br> account number ***<br>
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note the GPRS service is now activated on your line. Please reboot your device then dial *123*11# for the Internet settings and reboot your device again.
Alternatively contact our data support department on 1555 (free from an MTN line) or *** (chargeable from a non-MTN line) for your settings.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note the GPRS service is now activated on your line. Please reboot your device then dial *123*11# for the Internet settings and reboot your device again.
Alternatively contact our data support department on 1555 (free from an MTN line) or *** (chargeable from a non-MTN line) for your settings.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
