OM
Owame M

1 reviews | Active since Jun 2020

02 Jul 2020, 14:43

Internet Connecticity

The worst experience of my entire human existence. I have called in since Tuesday begging MTN to sort out my internet connectivity. I work from home, I'm also a student needing to submit assignments. I cant do anything since for some reason that they cant seem to figure out themselves I cant connect to the internet. I have 5 different reference numbers for each call I have made in the last two days. I am livid. What absolute nonsense is this.

0
Replies (2)
MTN South Africa
MTN South Africa's reply02 Jul 2020, 22:29
Official
Thank you for your post.

We sincere apologized for any inconvenienced caused .

Please contact our coverage department for assistance with the connectivity problem in your area.

Coverage department  ***.

Kind Regards,

Alice van der Merwe
MTN

Best regards,

OM
Owame M's update03 Jul 2020, 19:10
Reviewer Update
Wow Alice thank you so much for your empathy. I'm so tired of calling every single MTN contact centre number out there.
I have been calling since TUESDAY no one is able to help.