PK
Paul K
1 reviews | Active since Jul 2015
10 Jul 2015, 10:45
Internet acount R4800
PG Kruger<br> ID ***<br> 50 Lombard str Vaalparka<br> I have an internet contract for 2 GIG -R149 per month. Last month they charge me R4700 ,this month R4800 .<br> I don.t have an signal at home so i cannot go on to the internet.There customer care telephone do not work.<br> how do i stop this stop order as Absa bank don't want to do it .Please help
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MTN South Africa's replyOfficial
24 Jul 2015, 09:39Hello krugerpg,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that I have escalated the query to the Billing department to investigate the data charges and usage from February to April for the number ***. The reference number is Request:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that I have escalated the query to the Billing department to investigate the data charges and usage from February to April for the number ***. The reference number is Request:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply24 Jul 2015, 09:39
Official
Hello krugerpg,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that I have escalated the query to the Billing department to investigate the data charges and usage from February to April for the number ***. The reference number is Request:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that I have escalated the query to the Billing department to investigate the data charges and usage from February to April for the number ***. The reference number is Request:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,