1 reviews | Active since Mar 2009
International SMS Roaming NOT WORKING
<p>My wife is stuck in the UK with no capability of SMSing even when she turned SMS roaming on. I called on behalf of her because I am stil in SA and MTN call centre agent refused to help me to fix the problem. I am not an MTN subscriber (thank God), she needs to SMS that is why she turned roaming on and this is the second time this has happened. What is the point of having SMS roaming when can't send SMSes? Can someone call me to sort this out? Unacceptable!!</p>
Good Day Jacques
Thank you for your post.
Kindly accept our apologies for the inconvenience experienced.
Please note that without the cell phone number in question ,ID number or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details .
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Good Day Jacques
Thank you for your post.
Kindly accept our apologies for the inconvenience experienced.
Please note that without the cell phone number in question ,ID number or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details .
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********