1 reviews | Active since Mar 2009
International Roaming not working
In March last year international roaming did not work on my phone in the US causing me to spend R1000 to buy a phone.....even a local SIM didn't work. I reported this on Hellopeter on 2 April 2014.<br> <br> In October I visited the US and brought my old phone...all worked perfectly. It worked in the UK as well in November. I arrived here in the US on the 1st Feb and it's not working AGAIN, causing me major inconvenience. I keep testing it but there is no way it is going to work. <br> <br> I return to SA on Sat the 21st. I refuse to pay ANYTHING for the month of February to compensate me for this inconvenience as well as stress to my 96y old mother!<br> <br> This is totally unacceptable. Same phone as Oct and Nov...no settings changed. FIX THIS NOW!
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records International roaming and calling is active on our network, unless the network provider selected while roaming does not have an agreement with MTN.
Best regards
Mantoa
REQ:***
Best regards,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records International roaming and calling is active on our network, unless the network provider selected while roaming does not have an agreement with MTN.
Best regards
Mantoa
REQ:***
Best regards,
