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leisel G

1 reviews | Active since Jul 2010

08 Apr 2015, 06:21

International roaming

<br> I am livid!!!! I especially went into a customer care centre before I left for mauritius to ensure I had international roaming and they assured me that it was connected. I am now in Mauritiusa d it's NOT CONNECTED!!!!! I Need connectivity for work! This is so frustrating and i cannot get any joy from the call centre. The call centre agency cannot understand me. 4 days later and NO O E HAS ADDRESSES MY COMPLAINT. I SILL HAVE NO ROAMING. <br> <br> Please advise soonest!!!! I am not a happy customer!

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 Apr 2015, 12:43
Official
Hello leisel34,

Thank you for posting

We do apologise for the delayed response and any inconvenience this may have caused.

According to our records you have been in contact with our consultants and the problem has been resolved.
Regards
REQ:***

Best regards,