1 reviews | Active since Jun 2012
Intermittent and poor \4G\" signal"
Hi,<br> <br> I am on a 4G package with a ****le that provides for 10 users (******). I have never had signal problems and towards the end of Feb 2016 my signal is intermittent and every now and then I have put the ****le on and off to get signal again. I am travelling all over the country and the same is true of my recent trip to P.E. and Gauteng. Other times the signal is very slow (so much for 4G)<br> <br> Before you do the same like last time, look at my data number and not the MTN number related to HelloPeter. This is the number of my data package as you will find it on your system ******<br> <br> Regards,<br> Estienne<br> <br> P.s As one would expect the email to [Email Removed] means nothing and ten days later I have not heard anything. This is the type of service that I have gotten used to since all the trouble with my 3G which forced me to 4G.<br>
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Nompumelelo
REQ:***
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.):
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no):
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***