Insurance, still waiting

Item: MTN South Africa
Rating: 2
Author: Gavin G

On Tuesday 23.06.2015 I submitted my claim form, Ref no ***8. Still waiting for a reply. Its been a week! On the same day I also app**** for insurance for another handset, Ref no ***8, also no reply. I also app**** for a additional contract the week before and also no reply, if you don't want my business just say so, I'm sure Vodacom or Cell C will be much grateful for new business. Acc no: A***

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Replies (1)

MTN South Africa's replyOfficial

02 Jul 2015, 07:55

Hello Bagiera,

Thank you for taking time to raise your concerns with MTN.

We apologise for the inconvenience caused.

Please be advised that your query has been transferred to the relevant functional unit for resolution.

Warm regards
Tshepiso
MTN Service Provider
REQ:***

MTN South Africa's reply02 Jul 2015, 07:55

Official