insurance phone

<p>Good day </p> <p>Its been a month since I submitted my insurance phone at Mtn east gate mall ever since I have been send to pillar to post ,Firstly I was in autopage my contract was moved over to Mtn I never had any problems when claiming for insurance but with MTN is a hustle I was told they still busy with my claim up until now they still busy I wasn't advised if the claim was approved or declined no one comes back to me with feedback but every monthly u deduct your money from my account WHAT KIND OF SERVICE IS THIS?. am using an cheap cheap phone but i have a phone for the insurance.Am so ****ed off with this kind of service.If you can't provide me with the service then cancel my contract with no cancellations fees then I will move to another service provider .CPA doesn't allow that or else I will make sure I will go to CPA and lay a complaint about it </p>