1 reviews | Active since Nov 2013
Insurance matters
<p>I sent emails on the 22nd November for 2 claims, to date no one has gotten back to me.</p> <p> </p> <p>Previously it took more than a month for them to get back to me, but their forms say they will take approximately 24 hours</p>
Good day Refiloe,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
Our insurance department has confirmed they have contacted you as per ***.
Please let us know if there is any other assistance you require or if you require further assistance from insurance?
Please do not hesitate to contact us for further assistance.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Best regards,
Good day Refiloe,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
Our insurance department has confirmed they have contacted you as per ***.
Please let us know if there is any other assistance you require or if you require further assistance from insurance?
Please do not hesitate to contact us for further assistance.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Best regards,
Good Day
I just spoke to a gentleman by the name of Brian who told me stories about his company only having taken over the MTN Insurance department only today.
What is really happening at MTN???
Good Day
I just spoke to a gentleman by the name of Brian who told me stories about his company only having taken over the MTN Insurance department only today.
What is really happening at MTN???