INSURANCE ISSUE FOR WEEKS

<p>You people have had my phone for repairs after I had to fight and spend days trying to get you people to come pick up the phone, now you have confirme that it was repaired and I needed to pay the excess amount and email you the proof of payment, I did this last week Thursday, paid and emailed it to you and you still never got back to me to deliver the fixed phone and take your stupid loan phone, yesterday even the vendor that fixes the phones for you, SmartPhone Plus, sent me an email to get the proof of payment excess and I sent it to them but they have not get back to me. I tried calling your insurance line and it just rings and after a whole lot of infortmation that is unnecessary, the phone drops. I am disgusted with how you people do business because your debit orders even sometimes goes earlier than we agreed on my account but you never take the time to fix the issues you have with your insurance line. I WANT MY PHONE DELIV ERED TODAY AND NOT ANYTIME LATER!!!!</p>