1 reviews | Active since Jun 2016
insurance dept.. is there anyone working there??
<p>A claim has been submitted the 27th of may, and to this day 14 June, i have not received any phonecall regarding my claim. I have phoned numerous times, and then the line gets cut off or just simply no answer... The number that i dailed is ********** 084. Can someone please phone me and get this claim sorted...</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of our insurance division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of our insurance division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********