jJ
julianeb J

1 reviews | Active since May 2016

30 May 2016, 12:31

INSURANCE DEPARTMENT- UNANSWERED CALLS

<p>I have now hung onto the phoe to MTN for 50 Minutes .. and still waiting for someone to answere my call on my Insurance claim. Last week the same story. I hung on more than 30 Minutes before someone answered my call .. only to be told.. we are very busy,,, PATHETIC . My e mails have also gone un answered.</p> <p>I thought Altech Autopage was bad but you people now top the list . Shocking Service and I am a Business Customer .. </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply30 May 2016, 21:40
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

kindly provide us with your cell number or Id number in order for us to be in a position to investigate and resolve your problem accordingly.

warm regards

mike

REQ:***