TB
Theuns B

1 reviews | Active since Jan 2012

20 May 2016, 06:20

Insurance Deductions

<p>MTN is a croocked company that deducts insurance deductions without consent , they still owe me money from my last contract that they stole money from me . I took out 2 new contracts last year without insurance on my handsets but last month they started *****ing money from me with 2 new deductions for insurance ! well MTN if you dont sort this and my previous complaints out you will see me on 14th Avenue in front of your nice offices with a huge banner on my SUV and the media ...... This is a typical case of David vs Goliath and it calls for exreme measures to get through to you</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply22 May 2016, 20:32
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ:***

Best regards,