1 reviews | Active since May 2015
Insurance deducted for a phone that was cancelled in March
<p>Can Someone from MTN Insurance please call me. i have been trying to get hold of you for the part 5 weeks. I am being billed for something i dont have</p>
Good Day Tmpshane,
Thank you for your post.
Apologies for the lapse in service and inconveniences that you experienced as a result of this.
Kindly be advised that the matter has been escalated to the management team of our Insurance department for urgent attention.They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Good Day Tmpshane,
Thank you for your post.
Apologies for the lapse in service and inconveniences that you experienced as a result of this.
Kindly be advised that the matter has been escalated to the management team of our Insurance department for urgent attention.They will investigate and revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***