PS
Patrick S
1 reviews | Active since Nov 2012
26 Jan 2016, 12:36
Insurance Claim Taking For Ever
On the 11th Janaury 2016 i submitted my claim for my S6 Edge that got ****** , i tried contacting the insurance department holding for 3 hours nobody answered. on the 22nd January i went into a MTN Store and the lady assisted me told me that they still busy with my claim ( I was told 7 working Days) so she sent a new claim form but still no response from MTN , i am a client at MTN for 7 years already but MTN services are getting worse by the day.<br> <br> Up until today no feedback from MTN
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
27 Jan 2016, 10:08Hello Patricks259,
Thank you for your post.
We apologize for any inconvenience incurred.
The request has been sent to the insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We apologize for any inconvenience incurred.
The request has been sent to the insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply27 Jan 2016, 10:08
Official
Hello Patricks259,
Thank you for your post.
We apologize for any inconvenience incurred.
The request has been sent to the insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We apologize for any inconvenience incurred.
The request has been sent to the insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***