cB
christal B
1 reviews | Active since Feb 2011
26 Aug 2015, 09:17
INSURANCE CLAIM: NO FEEDBACK
ANOTHER COMPLAINT, STILL NO FEEDBACK THIS SERVICE IS NON EXISTENT AND DISAPPOINTING TO SAY THE LEAST, YOU KEEP SAYING COMPLAINTS HAVE BEEN ESCALATED TO A DEPARTMENT BUT WE RECEIVE NO SERVICE AT ALL. REFERENCE NUMBER FOR CLAIM: [#***1]<br> <br> NOT THAT THIS COMPLAINT WILL HELP!!!!
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello bloooop,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the insurance claim was declined.
Repudiation Reason : Provisions 6 of MTN Equipment Insurance Policy
\You are solely responsible to ensure that the Administrator is informed of any change to the Equipment listed\"
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the insurance claim was declined.
Repudiation Reason : Provisions 6 of MTN Equipment Insurance Policy
\You are solely responsible to ensure that the Administrator is informed of any change to the Equipment listed\"
MTN South Africa's reply02 May 2023, 21:58
Official
Hello bloooop,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the insurance claim was declined.
Repudiation Reason : Provisions 6 of MTN Equipment Insurance Policy
\You are solely responsible to ensure that the Administrator is informed of any change to the Equipment listed\"
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the insurance claim was declined.
Repudiation Reason : Provisions 6 of MTN Equipment Insurance Policy
\You are solely responsible to ensure that the Administrator is informed of any change to the Equipment listed\"