AM
Arno M
1 reviews | Active since Apr 2012
29 Jul 2015, 11:13
Insurance claim
Good day,<br> <br> My phone was ****** on 18 July. I have submitted the all the forms and documents for the insurance purposes. It is 29 July and I am still without a new cellphone or any form of feedback regarding the process for that matter. As a MTN customer for more than 12 years this is completely unacceptable and poor customer service. <br> <br>
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Replies (1)
MTN South Africa's replyOfficial
31 Jul 2015, 13:32Hello Arno1605,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
MTN South Africa's reply31 Jul 2015, 13:32
Official
Hello Arno1605,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***