INSURANCE CLAIM

<p>I SENT A CLAIM WITH ALL INFORMATION REQUIRED THE 22ND DECEMBER 2016. THEN I RECIEVED AN SMS STATING THAT THERE IS MISSING INFO. ALL THE INFO WAS SENT & RESENT. I HAVE NO FEEDBACK AS TO WHAT IS STILL REQUIRED OR IF THEY ARE PROCEEDING. THIS IS REALLY POOR SERVICE. THE INSURNACE CONTACT NUMBER IS FOREVER 15 IN LINE OR THEY ESCALATE YOUR QUERY WITHOUT ANYBODY CONTACTING YOU?? WHATS THE HOLD UP??</p>