Insurance claim
<p>I have app**** for the insurance claim on the 23rd of August 2016 up until now I haven't got any response </p> <p>if I call am being told that the supervisor will call me back call center consultant are incompitate The store did their job which was very good ,I was being told that the claim will take about 5 days now it's more than that . What kind of service you giving to customers also my phone is being used by someone I wonder if it was blacklisted coz the person can access my whatsapp right now I don't have a phone but am paying for the insurance . i rather cancel my insurance coz the service that am getting its **** </p> <p>but everymonth you can deduct money from my account I need response ASAP </p>
Good Day Queen
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been escalated to the management team of our Insurance division for urgent attention and to contact you with feedback.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Good Day Queen
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been escalated to the management team of our Insurance division for urgent attention and to contact you with feedback.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********