Insurance claim!!!

<p>I have been trying to claim for insurance....for my cellphone to be rapaired</p> <p> </p> <p>It has been over 4months since i have handed in my insurance claim form MTN Insurance Repair Claim Notification - ********** 042 [# ********** 2]</p> <p> </p> <p>Iam still waiting for my cellphone to be collected and to be fixed</p>