1 reviews | Active since May 2016
Insurance claim
Its been over a month since i claimed for cleephone repairs via mtn insurance and still no feedback regarding my claim. Even tried to call my claim form when being checked via cellphone number is not located. When i called was waiting for over 45min, it rings then there is a voice till i had to hang up without getting through to a consultant.
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with your contract cell number or ID so that we can be in a position to investigate and resolve your problem accordingly.
warm regards
mike
Log a new Complaint
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly provide us with your contract cell number or ID so that we can be in a position to investigate and resolve your problem accordingly.
warm regards
mike
Log a new Complaint
REQ:***