cB
christal B
1 reviews | Active since Feb 2011
08 Feb 2016, 12:24
INSURANCE CLAIM
I AM HOLDING FOR THE INSURANCE LINE FOR ALMOST 2 HRS NOW, I PHONED THE REPAIRS AND THEY CONFIRMED THAT THEY STILL WAITING FOR FEEDBACK REGARDING A QUOTE SENT TO THEM. I DO NOT HAVE A PHONE BECAUSE THEY DID NOT PROVIDE A LOAN PHONE<br> <br> MTN IS SO BAD, I AM CANCELLING MY CONTRACT IN OCTOBER.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
08 Feb 2016, 14:01Hello bloooop,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Insurance department for assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Insurance department for assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply08 Feb 2016, 14:01
Official
Hello bloooop,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Insurance department for assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Insurance department for assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***