cB
christal B
1 reviews | Active since Feb 2011
25 Jan 2016, 15:08
INSURANCE CLAIM
Hi<br> <br> I submitted an insurance claim on 11-01-2016 and still no response after numerous calls and email. REFERENCE NUMBER: [#***5]
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MTN South Africa's replyOfficial
25 Jan 2016, 15:43Hello bloooop,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Insurance management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Insurance management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply25 Jan 2016, 15:43
Official
Hello bloooop,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Insurance management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Insurance management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***