cB
christal B
1 reviews | Active since Feb 2011
01 Sept 2015, 12:07
Insurance Claim ***7
I am still awaiting on feedback on my claim submitted for my LG G2 phone, claim was submitted on 26 august I need my LG to be fixed, debit orders are always on time but I get no service regarding insurance I pay for. Claim ref number ***7, please respond as this is ridiculous now
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello bloooop,
We are sorry for any inconvenience caused and for the delay with the insurance claim.
We've perused your account and we see that our Insurance Department has responded to your claim submission:
*** - Insurance claim Declined:
CLAIM REF NO : 446959
Repudiation Reason : Provisions 6 of MTN Equipment Insurance Policy
\You are solely responsible to ensure that the Administrator is informed of any change to the Equipment listed\"
We are sorry for any inconvenience caused and for the delay with the insurance claim.
We've perused your account and we see that our Insurance Department has responded to your claim submission:
*** - Insurance claim Declined:
CLAIM REF NO : 446959
Repudiation Reason : Provisions 6 of MTN Equipment Insurance Policy
\You are solely responsible to ensure that the Administrator is informed of any change to the Equipment listed\"
MTN South Africa's reply02 May 2023, 21:58
Official
Hello bloooop,
We are sorry for any inconvenience caused and for the delay with the insurance claim.
We've perused your account and we see that our Insurance Department has responded to your claim submission:
*** - Insurance claim Declined:
CLAIM REF NO : 446959
Repudiation Reason : Provisions 6 of MTN Equipment Insurance Policy
\You are solely responsible to ensure that the Administrator is informed of any change to the Equipment listed\"
We are sorry for any inconvenience caused and for the delay with the insurance claim.
We've perused your account and we see that our Insurance Department has responded to your claim submission:
*** - Insurance claim Declined:
CLAIM REF NO : 446959
Repudiation Reason : Provisions 6 of MTN Equipment Insurance Policy
\You are solely responsible to ensure that the Administrator is informed of any change to the Equipment listed\"