INSURANCE CALL CENTRE A WASTE OF TIME
<p>My cellphone was stole on 16th January 2017. By the 18th of January 2017, we had submitted all the documents. From then, they have only given my sim card. There is no additional calls to find out about the phone replacement. If you try contacting the call centre there call gets cut as soon as you select the option regarding an existing claim.</p> <p> </p> <p>Its been 3 weeks without my phone. This insurance is a sam!</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant functional unit for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
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Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant functional unit for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***