MD
Mervyn D

1 reviews | Active since Feb 2014

03 Jul 2016, 10:42

Insurance

<p>Any idea on how to get through to MTN insurance? Calling and emailing does not seem to help. Would not advise anyone to use MTN coz these people just dont care and no one seems to take ownership.</p>

0
Replies (4)
MTN South Africa
MTN South Africa's reply04 Jul 2016, 19:49
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ: **********

Best regards,

MD
Mervyn D's update06 Jul 2016, 09:56
Reviewer Update

Still no response? but how do you guys handle this? Why offer a service that you cant even provide?

MD
Mervyn D's update06 Jul 2016, 11:37
Reviewer Update

Besides i dont need to assured of service, just deliver as expected and that will be all!!!!!!!!!!!!!!!!!

MD
Mervyn D's update06 Jul 2016, 11:40
Reviewer Update

Besides i dont need to assured of service, just deliver as expected and that will be all!!!!!!!!!!!!!!!!!