1 reviews | Active since Jun 2016
Insurance
<p>I went to mtn 14th avenue to drop off my Iphone 5s since the screen is damage,they said they gonna arrange for someone to pick it up and they can give us a loan phone,it's been 3 months now I'm still waiting.when I call insurance department no one pick up.please help</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of our insurance division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of our insurance division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
Still waiting how long will it take. I'm just sick and tired of this network
Still waiting how long will it take. I'm just sick and tired of this network
I haven't got any response fro mtn insurance please help
I haven't got any response fro mtn insurance please help