LG
Lesego G
1 reviews | Active since Nov 2014
04 Apr 2016, 11:22
Insurance
I really dnt understand how long it takes to insure a phone eith mtn, i have tried faxing, emsiling snd calling but all u getis holding for 20mins with no answer....<br> Does the MTN insurance exist?
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Replies (1)
MTN South Africa's replyOfficial
04 Apr 2016, 13:07Hello ms les,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our Insurance Division to assist on the claim status. A call back will be done during the course of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our Insurance Division to assist on the claim status. A call back will be done during the course of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply04 Apr 2016, 13:07
Official
Hello ms les,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our Insurance Division to assist on the claim status. A call back will be done during the course of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our Insurance Division to assist on the claim status. A call back will be done during the course of today.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,