NN
Nicholus N
1 reviews | Active since Oct 2015
26 Nov 2015, 09:01
Insurance
Morning Its the 26th of November and still don't have my phones under insurance, i don't know if they lazy or what, i have sent back forms and still nothing since lat moth October,<br> <br> Im real tired of this, all call centers are busy for 24 hours with no answer and when you get ****ed off, people think you crazy, <br> <br> I need my phones insured, call me as i have sent an email to [Email Removed] and still nothing what the **** is going on there???<br> <br> This is the 2nd time. Do something about this.<br> <br>
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MTN South Africa's replyOfficial
27 Nov 2015, 12:10Hello ntsodo,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the insurance supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the insurance supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Best regards,
MTN South Africa's reply27 Nov 2015, 12:10
Official
Hello ntsodo,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the insurance supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the insurance supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Best regards,