VB
Vuyokazi B
1 reviews | Active since Jul 2019
31 Jul 2019, 10:37
Insurance
Just disappointed with the insurance for issuing me with a 2 year old phone while there are 2 models that came after the insured phone in the same price range as insured price.
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Replies (1)
MTN South Africa's replyOfficial
15 Aug 2019, 11:44Y'ello Vuyokazi Bokolo,
We would like to apologize for the delay in response and any inconvenience caused to you, and furthermore assure you that your continued patronage is valued.
We are continuously striving to improve our service and therefore your input is valued.
We will inform pinnacle marketing about your views on your last claim for them to review, please contact them directly should you wish to follow up or require other insurance advise or assistance.
Should you have any other queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
We would like to apologize for the delay in response and any inconvenience caused to you, and furthermore assure you that your continued patronage is valued.
We are continuously striving to improve our service and therefore your input is valued.
We will inform pinnacle marketing about your views on your last claim for them to review, please contact them directly should you wish to follow up or require other insurance advise or assistance.
Should you have any other queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
Best regards,
MTN South Africa's reply15 Aug 2019, 11:44
Official
Y'ello Vuyokazi Bokolo,
We would like to apologize for the delay in response and any inconvenience caused to you, and furthermore assure you that your continued patronage is valued.
We are continuously striving to improve our service and therefore your input is valued.
We will inform pinnacle marketing about your views on your last claim for them to review, please contact them directly should you wish to follow up or require other insurance advise or assistance.
Should you have any other queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
We would like to apologize for the delay in response and any inconvenience caused to you, and furthermore assure you that your continued patronage is valued.
We are continuously striving to improve our service and therefore your input is valued.
We will inform pinnacle marketing about your views on your last claim for them to review, please contact them directly should you wish to follow up or require other insurance advise or assistance.
Should you have any other queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
Best regards,