Insurance

Last week Sunday I was ****** my phone and had to get some ITC number from my insurance company which is MTN. After trying for for about an hour the next day just to talk to a consultant I finally got through and got the number. I then went to the police station and reported the matter and was given a case number. <br> I emailed everything needed to MTN insurance on Monday 20, 2015 and got an automatic reply back saying it will take about 5 days. Since then I have been waiting.<br> I was warned about this by my friends of using my network provider with its insurance as I was using a different one before. This is very poor from MTN and coming to think of it I was warned but I trusted them. The contracts department hour long waits is pathetic and the Insurance department well that's another kettle of fish!